Monday, June 7, 2004
Just Your Name, Please
It should never (and I do mean never) require more than two seconds to say a greeting when you answer the telephone. Save the PR and sales pitches until after you know what I’m calling about! You don’t have to try and convince me to patronize your business. After all, I just called you, didn’t I?
» Posted by ALBj at 05:08 PM (ET)
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